: New firmware version 1.4.1 is available for EOS R3 So why would an old Epson utility be able to see my scanner and not the Canon utility? It is old and not as fully featured as the IJ utility but at least I can scan to the computer. I then came across an old Epson scanning utility on my machine and tried that. Needless to say I have done all of those things but the message continues to appear. If you still cannot communicate, restart the computer. ![]() Different scanner on the network is selected. ![]() Network connection is prohibited by security software. (If using wireless LAN connection) Signal strength is poor due to obstructions. (If using Wired LAN connection) It is disconnected from Wired LAN. The printer is connected to my Windows 7 machine by a USB cable and works fine but when I run the scanning utity I get this message:Ĭannot communicate with scanner for these reasons: ![]() I recently installed the Pixma TR7550 along with the full set of drivers which include the IJ Scanning utility.
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